New Patients
We're Glad You're Here
Taking the first step toward getting help is often the hardest part. We want to make the process of starting care as simple and comfortable as possible.
Accepting New Patients
Piedmont Psychological Practice is currently accepting new adult patients for both therapy and psychological evaluations. Our office staff is warm, professional, and happy to answer any questions you have before your first appointment. There is no wrong reason to reach out.
Getting Started
How to Begin
Call Our Office
Give us a call at (307) 672-2468 during office hours. Our staff will take a few minutes to learn about what brings you in, answer your questions, and help you find the right provider and appointment time.
Complete Intake Paperwork
Our office manager will help you fill out any necessary intake paperwork before your first appointment.
Your First Appointment
Your first session is a chance for you and your clinician to get to know each other. Your provider will ask about your background, current concerns, and goals. There is no pressure — you set the pace. Most patients leave their first appointment feeling relieved they came.
Ongoing Care
After your initial appointment, you and your provider will discuss a plan for ongoing care. Sessions are typically 50 minutes and scheduled weekly or bi-weekly. We will work collaboratively with you and adjust the approach as your needs evolve.
Before You Arrive
What to Bring to Your First Appointment
Photo ID
Please bring a valid government-issued photo ID to your first appointment.
Insurance Card
If you plan to use insurance, please bring your insurance card. We recommend calling your insurance provider in advance to verify your mental health benefits.
Relevant Records (if any)
If you have prior psychological evaluations, medical records, or other relevant documents you would like your provider to review, feel free to bring them. This is not required.
Your Questions
It is completely normal to have questions about the process. Write them down and bring them — your provider will be happy to address them at your first appointment.
Common Questions
Frequently Asked Questions
Do I need a referral to make an appointment?
No referral is needed. You can call our office directly to schedule an appointment. Some insurance plans may require a referral for coverage — we recommend checking with your insurance provider if you are unsure.
Do you accept insurance?
We accept several insurance plans. Please call our office at (307) 672-2468 to ask about your specific plan. We recommend also calling your insurance provider directly to verify your mental health benefits before your first appointment.
What if I need to cancel or reschedule?
We ask that you give us at least 24 hours notice if you need to cancel or reschedule your appointment. Please call our office as soon as possible if you need to make a change.
How long are appointments?
Therapy sessions are typically 50 minutes. Psychological evaluation appointments may be longer depending on the scope of the evaluation. Your provider will discuss the expected length of your appointments with you.
Is everything I say confidential?
Yes. Confidentiality is one of our highest priorities. Information shared in therapy is protected by law and by our strict professional and ethical standards. There are a small number of legally required exceptions — such as imminent risk of harm — which your provider will explain at your first appointment.
Do you offer telehealth appointments?
Yes. We offer telehealth appointments for therapy via secure video. Please ask our staff about telehealth availability when you call to schedule.
How do I know which provider is right for me?
Our staff will help match you with the provider whose expertise and approach best fits your needs. You are also welcome to ask questions about our providers when you call. The most important thing is that you feel comfortable — if something does not feel like the right fit, please let us know.
What ages do you serve?
Piedmont Psychological Practice serves adults. We do not currently provide services for children or adolescents.
Ready to Schedule?
We are accepting new patients. Give us a call — we would love to help.